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CV Information
DR. ZAINIL HANIM BINTI SAIDIN
EXPERT IN

APPLIED SOCIAL SCIENCE AND HUMANITIES

SCHOOL OF DISTANCE EDUCATION
Main Campus
UNIVERSITI SAINS MALAYSIA (USM)
Starting Date in USM: 02 April 2018
zainilhanimsaidin@usm.my
+6(04) 653 (Ext) 2316
https://experts.usm.my/cvitae/zainilhanimsaidin
  • DIPLOMA, PENGURUSAN BANK
    UNIVERSITI TEKNOLOGI MARA (UITM) (MALAYSIA)
  • B B A (HONS), KEWANGAN
    UNIVERSITI TEKNOLOGI MARA (UITM) (MALAYSIA)
  • MASTER OF BUSINESS ADMINISTRATION, GENERAL MANAGEMENT
    UNIVERSITI UTARA MALAYSIA (UUM) (MALAYSIA)
  • PhD, PEMASARAN
    UNIVERSITI UTARA MALAYSIA (UUM) (MALAYSIA)
BIOGRAPHY
Zainil Hanim Saidin graduated with a Ph.D. from Universiti Utara Malaysia. She is currently a Senior Lecturer at the School of Distance Education, Universiti Sains Malaysia. She has been teaching marketing courses at the School of Distance Education. Her main research interests are customer loyalty and service quality. She has published in various international and local journals and presented papers at international conferences
Scopus ID
57200992454
Researcher ID
ABB-9328-2020
ORCID
0000-0003-2924-9208
Google Scholar ID
r5Br1H4AAAAJ
EXPERTISE
  1. SOCIAL SCIENCES >> Social Studies > Poverty, Social Welfare, and Social Policy
  2. APPLIED SOCIAL SCIENCE AND HUMANITIES >> Marketing > Marketing Sales and Distribution
  3. APPLIED SOCIAL SCIENCE AND HUMANITIES >> Marketing > Service Marketing
SDG (Research Grants)
Expertise Indicator:
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  • Good
  • Average